AI Virtual Assistant for Hospitals enables your website visitors find the right physician or services for their healthcare needs. Our AI Virtual Assistant learns from your website visitor’s action and responses in order to optimise your operations in a cost-effective way. Our Virtual Assistant is customisable to your business needs and can be integrated with your existing healthcare IT systems seamlessly.
AI Powered Virtual Assistant For Healthcare
Designed to bring better experience to the users, be it patients or healthcare providers
Deliver personalized healthcare by putting more information in the hands of users when and where they need it
Improve Patient Engagement
- Help patients to get 24/7 expert support and advice on health query
- Share accurate information about the Hospital services and the available doctors
- Guide them to the right medical assistance by assessing symptoms online
- Help them to manage their prescription and medical reports
Booking Appointment Hassle free
- Search for a Specialist or list of available doctors
- Manage booking, rescheduling, and cancellation of the appointment from one window
Manage Billing and e-Prescription
- Set up customer-facing billing interface with ease
- Perform End-to-End Invoice Processing
- Process payment through card, e-wallet or netbanking
How Our Virtual Assistant will Help Hospitals and Medical Institutes
- Provide 24×7 virtual assistance to the patient
- Multi-fold increase in lead generation through hospital website
- Answer redundant queries of the patient
- Make the patient comfortable to discuss health query over text and improve patient experience
- Interact with multiple patients at one time
- Improve the branding of your hospital
Salient Features
Instant Answer
Provide instant answers to general inquires such as doctor availability, timings, service rates and more.
NLP integration
NLP integration makes it possible for the Virtual Assistant to interpret the queries raised by patients with ease.
Symptom checker
Option to integrate with a Symptom checker.
Website integration
Can be integrated into Hospital’s website or portal through API level integration.
Analytics powered admin panel
Get insights on website visitor’s various queries, managing virtual assistant features, performance monitoring and measuring its impact on your business.